Peter Morris, the Chair of Shakespeare Line Rail User Group (SLRUG) has written to West Midlands Railway (22 January 2024) concerning what he has described as the intolerable unreliability experienced by customers trying to use the railway over the past three months. We recently consulted users of the line who are members of SLRUG. The […]
Read More… from Unprecedented & Intolerable – Train Service Reliability Must Improve
A local rail user group that represents passengers and visitors that use train services between Birmingham and Stratford upon Avon and Leamington Spa and Stratford upon Avon welcomed the announcement made earlier today by Mark Harper, Secretary of State for Transport, that the recent proposals to close ticket offices at most of the UK’s railway […]
Read More… from SLRUG Welcomes Ticket Office Closures Climbdown
Members of the public are being encouraged to attend the Annual General Meeting of the Shakespeare Line Rail User Group (SLRUG) that is due to take place on Wednesday, 20 September 2023. While the AGM takes every year for group members, it is always open for the public to attend. This year, the group is […]
As a Rail User Group, we have exercised considerable patience over the past four years in response to West Midlands Trains Ltd plans and promises to address the shortfall in train crew resources. Regrettably, we feel our tolerance has been misplaced given the persistent and unacceptable level of unreliability faced by passengers, many who rely […]
Read More… from Litany of poor train service performance is unacceptable
The Shakespeare Line Rail User Group has written to the consultation concerning the closure of railway station ticket offices. All ticket offices proposed for closure in the Midlands, including Birmingham New Street. We believe the proposals are discriminatory to a range of passengers that use the train; the proposals are ill-conceived as the current complexities […]
Read More… from Railway Ticket Office Closures are discriminatory
“We will not accept passengers being left without a service for more than two hours” That’s the view expressed by Peter Morris, the Chair of the Shakespeare Line Rail User Group. In a letter sent to the train operator, West Midlands Trains, Mr Morris says that “We will not accept Short Notice Cancellations being applied […]
“We believe there is room for improvement” is what the Shakespeare Line Rail User Group have told Chiltern Railways, who provide train services between Leamington Spa and Stratford upon Avon. Peter Morris, Chair of SLRUG, has written to Richard Allan, Managing Director of Chiltern Railways, stating that it is unacceptable that the Leamington Spa > […]
Read More… from “Room for Improvement” confirms Reinstatement of Services
A long-standing rail passenger group that speaks up for people that use train services between Birmingham and Stratford upon Avon and Leamington Spa and Stratford upon Avon is changing its name and, at the same time, a new brand will be launched to promote leisure-based rail travel along the route while also highlighting the train […]
Read More… from Rail User Group & Station Volunteers jointly support The Shakespeare Line
© 2025 SLRUG | Privacy policy | Website created by Creative Touch Design