Exhibition of Railway Paintings by John Austin FGRA

John Austin Painting

We invite everyone to come along and see unique and evocative scenes from yesteryear in classic paintings, some of which feature the local area. Stratford upon Avon will host an exhibition of Railway Paintings by John Austin in May this year. John, a Fellow of the Guild of Railway Artists, is well known in railway […]

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Sunday Shambles Train Service – Incomprehensible

There were angry scenes at Stratford upon Avon Railway Station on Sunday, 11 February 2024, as visitors were trying to go home after a weekend break, and residents were left without any train services to Birmingham for hours. With the station booking office closed and the station facilities such as toilets also locked, there was […]

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Unprecedented & Intolerable – Train Service Reliability Must Improve

Peter Morris, the Chair of Shakespeare Line Rail User Group (SLRUG) has written to West Midlands Railway (22 January 2024) concerning what he has described as the intolerable unreliability experienced by customers trying to use the railway over the past three months. We recently consulted users of the line who are members of SLRUG. The […]

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SLRUG Welcomes Ticket Office Closures Climbdown

A local rail user group that represents passengers and visitors that use train services between Birmingham and Stratford upon Avon and Leamington Spa and Stratford upon Avon welcomed the announcement made earlier today by Mark Harper, Secretary of State for Transport,  that the recent proposals to close ticket offices at most of the UK’s railway […]

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Meet, Listen and Have Your Say with those operating and managing local train services

Members of the public are being encouraged to attend the Annual General Meeting of the Shakespeare Line Rail User Group (SLRUG) that is due to take place on Wednesday, 20 September 2023. While the AGM takes every year for group members, it is always open for the public to attend. This year, the group is […]

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Litany of poor train service performance is unacceptable

As a Rail User Group, we have exercised considerable patience over the past four years in response to West Midlands Trains Ltd plans and promises to address the shortfall in train crew resources. Regrettably, we feel our tolerance has been misplaced given the persistent and unacceptable level of unreliability faced by passengers, many who rely […]

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Railway Ticket Office Closures are discriminatory

The Shakespeare Line Rail User Group has written to the consultation concerning the closure of railway station ticket offices. All ticket offices proposed for closure in the Midlands, including Birmingham New Street. We believe the proposals are discriminatory to a range of passengers that use the train; the proposals are ill-conceived as the current complexities […]

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Cutting out services missing stops

“We will not accept passengers being left without a service for more than two hours” That’s the view expressed by Peter Morris, the Chair of the Shakespeare Line Rail User Group.  In a letter sent to the train operator, West Midlands Trains,  Mr Morris says that “We will not accept Short Notice Cancellations being applied […]

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